Frequently Asked Questions

 

What are the benefits of getting four.pi.one virtual machines?
There are so many, but here are some of them. Time and money saving. Because the OS is preinstalled and preconfigured, you don't need to spend hours downloading, installing, and configuring, time that you can use to focus on your own tasks and bill your clients. Instant productivity. We have also configured the OS for maximum usability, so you don't need to struggle customizing and using the system and can be productive immediately. Instant backup. The original media that you purchased and the Free Media Replacement Program ensure that you always have a backup copy of the original system in case you need them to restore your system. Safe sandbox. Working inside a virtual machine means that your host system is protected from problems that may occur inside the VM. You can use the VM to install new software programs and test them before rolling the application out to other, real machines. You can play safely within the VM without fear of infecting the host machine with viruses. OS playground. Sure you can set up a machine to dual, or triple boot, but it is cumbersome and you can only run one OS at a time that way. With VMs, you can run as many OS simultaneously as the underlying hardware can sustain. Always up to date. When you enroll in the optional Guranteed Freshness Program, you will be able to experience the latest and greatest OS version as soon as they become available.

What is the Free Media Replacement Program?
When you purchase any virtual machine disk from us, you will be able to order replacement media as often as you would like at no cost except to cover your selected shipping method and the reproduction cost of the original media within one year after the purchase.

Can I extend the Free Media Replacement Program coverage?
Absolutely. Before your free one year coverage ends, we will send you a reminder by email which will provide you the option to extend your enrollment in the program. However, you must extend your enrollment before the coverage expires. Enrollment in the program cannot be extended after it is expired.

What is the Guaranteed Freshness Program?
When you enroll in this program, you will be able to order the latest OS VM media at no cost except to cover your selected shipping method and the reproduction cost of the media for the duration of the enrollment. We will send you an email notification whenever an update to the OS VM occurs incorporating the latest security or bug fixes and feature enhancements. Enrollment in the program enables you to obtain the latest OS VM media with these updates at very little cost.

What is VMware?
VMware is a software program that runs on Microsoft Windows or GNU Linux operating systems that enable the user to run other operating systems on virtual machines. The user can define the virtual machine hardware configurations, including its network interfaces, USB and sound card interfaces, hard drives, and memory. Using VMware the user can experiment and use many operating systems simultaneously without having to purchase additional computer hardware. For more information, please visit the VMware web site at: http://www.vmware.com/.